To maximize customer engagement, you need to understand and segment your customers, identify the best engagement strategies, and optimize ROI. Leverage the power of Lighthouse’s state-of-the-art analytics to help you increase new customer
Lighthouse’s Engagement-Focused approach increases a customer’s average number of orders by 35% on average. Achieving this performance requires:
Identifying your most engaged customers and who are most likely to churn
Illuminating the activities that drive engagement Showing who to promote to next
Discovering patterns in social media and feedback channels
Forecasting revenue and budget to optimize promotions
The Best Unified Solution for Smart Analysis
22 AI Models
Our Predictive Planning team uses award-winning AI to understand your users and drive KPIs. Lighthouse helps you to segment your users, optimize your program, and maximize returns with the power of causal inference.
NextBee’s dashboard shows real-time insights and trends regarding:
How long do customers stay with the company?
What is the attrition rate across segments?
What are the differences in expected lifetime revenue across each segment?
Which activities are correlated with engagement and retention?
Anomaly detection, or finding users with unusual behavior at a certain time, is a central feature of Lighthouse’s Engagement Engine. Most employees will experience times of increased and decreased engagement. By celebrating engagement at these moments, we see an employee’s time with the company increase by 15%.
With Lighthouse, you can tier and categorize employees, allowing you to examine each group’s characteristics to help with targeting. See predictive LTV curves for each segment to find the best times to incentivize. You can also find new employees who may be your top performers, then incentivize them to make sure of it.
Feedback and Social Media
Understanding what has been working and what has not is critical to your brand’s long-term growth. With Lighthouse, you can automatically see the sentiment of your feedback, trending phrases, and how those trends have changed over time. And with NextBee’s experience, we will be able to integrate each of your feedback channels instantly.
Let’s Get Started
Solve your tough problems faster with AI and Machine Learning systems that will help streamline your processes, engagement levels and boost ROI.
“NextBee’s team is stellar and will work alongside you to ensure your program success.”
“NextBee has been tremendous in putting in place all the variables for us to be successful!”